Support - Frequently Asked Questions :

Help with crewing -

I see you are based in the UK, but I need a TV crew in another country. Can you arrange this?

HDV... DVCam... MiniDV.. It means nothing to me, I'm confused!

Your prices look good, compared to some of the other quotes I've received, but are your  crews and equipment of a high standard?

I'm looking for a production company to make a corporate video, so I need more than just a video crew. Do you provide other production services?

I've got a complex filming requirement, that needs to be shot at many locations over several days. Can I book this online?

If I call I want to speak to someone who understands our production requirements, not a sales person. Is this possible?

I'm looking for a crew to film television news report in Manchester. Can you supply a crew who have the right experience for this?

I don't know how to use the crew booking form. Please Explain.

Why is it asking me for my phone number and email address ?

How do I pay for my crew ?

 
Yes, we can supply a crew in almost any part of the world. Please email or call us for a quote.
 

 
No problem. We are happy to explain in detail all of the options - and there are many! - that are available to you. In simple terms, there are many different formats for recording video and sound, the difference being the overall quality. MiniDV is the most cost effective format, but produces pictures with less definition than say, Digital Beta cam. That said, MiniDV is used by many television broadcasters, including the BBC, so the quality is still excellent. Please call or email our production support team if there is anything you are unsure about. For a full explanation of filming formats please click here - Camera equipments / format page.
 

 
Absolutely. Although we might use a website presence more suited to a low cost airline or car insurer, we are backed up by solid experience. Take a look at our show reel or view our client list and you'll see that we have the experience that is essential. 
 

 
Yes. We are part of Blue Tuna Limited, which is one of the UKs leading media production companies. see their website at www.bluetuna.tv Email or call us on 0208 275 8780 to discuss your requirements. Or see our services page for more information on what we offer.
 

 
We understand that there are many variables in video production, and we can't always claim to understand them all by way of a simple online booking form. Please call us on 0208 275 8780 for your quote.
 

 
We don't employ sales staff. Instead you will always speak to one of our production team who will be able to suggest the best solution for your crewing requirements.
 

 
Of course. We always match our crews to the requirements of the project. Likewise, if you require a crew with experience in filming subjects such as sport or live music, we will provide you with a crew who best match your needs.
 

 
This is no problem at all, for long term contracts we can provide a discount.
 

 
Our quoting online requests that your start date must be 5 working days from today, this is so it allows us time to get your crew together, if you are desperate please call our hotline and we can sort this out ASAP. 0208 275 8780
 

 
The Crew booking form is split into several steps to make it easier for you to complete. simply fill in your details at every step and hit submit for you instant quote. If all details are straight forward then you will be presented with a price for your crew. Also generated for you is your quote reference number , this comes in handy if you need to contact us in the future. Once you are happy with your quote you then have the option to pay for your quote.
 

 
It is necessary for us to gather these details for us to contact you in a situation where a quote was un obtainable.
 

 
Once the quote is obtained you can either book this crew using the button under your quote, call us or we will call you. The book this crew button is a 50% down payment via paypal. If you don't wish to do this you can call our hotline to discuss payment methods. 0208 275 8780
 

Not found the answer you were looking for ?  Please contact us - Contact Page.